Shipping Policy

Effective Date: September 1, 2025 · Last Updated: June 20, 2026

Ships Within

1 Business Day

Carriers

USPS · UPS · FedEx

Local Pickup

Cape Coral, FL — Free

Insurance

On High-Value Items

Packaging

Bubble Wrap + Double Box

We ship fast, pack carefully, and stand behind every shipment. Questions? Contact us before purchasing.

1. Processing Time

Orders are processed and shipped within 1 business day of confirmed payment — often the same day. You will receive a tracking number via email as soon as your order ships. Orders placed on weekends or holidays will ship the next business day.

2. Shipping Carriers

We ship via USPS, UPS, and FedEx. The carrier is selected based on item size, weight, destination, and cost efficiency. We always choose the option that best balances speed, reliability, and cost for your specific order. Carrier preference requests are accommodated when possible — contact us before purchase.

3. Shipping Rates

Shipping rates are calculated at checkout based on item dimensions, weight, and delivery destination. We do not mark up shipping costs — you pay our actual carrier rate. Free shipping may be offered on select items as noted in the listing. Combined shipping discounts are available for multiple-item purchases — contact us before checkout.

4. Domestic Shipping (U.S.)

We ship to all 50 U.S. states including Alaska and Hawaii. Standard delivery typically takes 3–7 business days depending on destination. Expedited shipping options (2-day, overnight) are available at additional cost — contact us before purchase to arrange. P.O. Box delivery is available via USPS for eligible items.

5. International Shipping

International shipping is available on select items through our eBay and Mercari storefronts, which handle international customs and compliance. Direct international orders from our website are not currently supported. International buyers are responsible for all customs duties, taxes, and import fees imposed by their country.

6. Local Pickup — Cape Coral, FL

Free local pickup is available in Cape Coral, Florida. Select "Local Pickup" at checkout or contact us to arrange a convenient time. We are flexible with scheduling and can accommodate evenings and weekends. Please bring your order confirmation when picking up. Items must be picked up within 14 days of purchase or they will be relisted.

7. White-Glove Pickup Service

For large collections, estate items, or furniture throughout Southwest Florida, we offer white-glove pickup service. Our team will come to your location, carefully pack and transport your items. This service is available in Cape Coral, Fort Myers, Naples, Bonita Springs, Estero, and surrounding areas. Contact us for scheduling and fee information.

8. Packaging Standards

Every item is carefully packaged to prevent damage in transit. Fragile items are wrapped in bubble wrap and placed in appropriately sized boxes with packing material. High-value or particularly fragile items are double-boxed. Coins and jewelry are placed in protective holders or pouches before boxing. We take packaging seriously — damage from poor packaging is our responsibility, not yours.

9. Shipping Insurance

High-value items (typically $100+) are shipped with carrier insurance and signature confirmation at no additional cost to you. For items valued over $500, we may require adult signature confirmation. If you would like insurance on a lower-value item, contact us before purchase and we will arrange it.

10. Tracking Your Order

A tracking number will be emailed to you as soon as your order ships. You can track your package directly on the carrier's website. If you have not received a tracking number within 2 business days of payment, please contact us. We are happy to provide status updates at any time.

11. Damaged or Lost Shipments

If your item arrives damaged, contact us within 48 hours of delivery with photos of the damage and packaging. We will file a claim with the carrier and make it right — either a full refund or replacement item. For lost shipments, contact us after the estimated delivery date has passed and we will investigate with the carrier. We stand behind every shipment.

12. Return Shipping

If a return is approved (see our Return Policy), the buyer is responsible for return shipping costs unless the item was significantly not as described, in which case we will provide a prepaid return label. Items must be returned in the same condition as received. See our full Return Policy for details.

Questions about your shipment? Contact us or email [email protected]